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bitConcat Ltd is a company registered in England and Wales, part of Plan Solutions Group Limited. We are headquartered at International House, Manchester M2 3HZ. We are a data controller under UK GDPR for the personal data we collect through this website and our business operations.
We collect personal data you provide directly — name, email address, telephone number, company name and any information you include in enquiry forms or communications with us. We also collect standard website analytics data (pages visited, browser type, approximate location) via privacy-respecting analytics tools.
We use your data to respond to enquiries, provide services you have engaged us for, send relevant business communications where you have consented, and improve our services. We do not sell your data to third parties. We do not use your data for automated decision-making.
We process your data on the basis of: your consent (for marketing communications), performance of a contract (for client engagements), and our legitimate interests (for responding to business enquiries).
We retain enquiry data for up to 24 months. Client data is retained for the duration of the engagement plus 7 years for legal and accounting purposes. You may request deletion at any time subject to legal retention obligations.
Under UK GDPR you have the right to access, rectify, erase, restrict processing of, and port your personal data. You also have the right to object to processing and to withdraw consent. To exercise any of these rights, contact us at the address below.
We implement appropriate technical and organisational measures to protect your personal data, including encryption in transit, access controls and regular security review. We are Cyber Essentials Plus certified and ISO 27001 aligned.
We use essential cookies required for website function, and analytics cookies where you have consented. See our Cookie Policy for details.
For any privacy-related queries: bitConcat Ltd, International House, Manchester M2 3HZ. Telephone: 0800 020 9552.
This policy was last updated January 2025. We will notify you of material changes via email where we hold your contact details.